Insurance Verification Settings

Created by Emily McClendon, Modified on Fri, 26 Jul at 7:43 PM by Alyssa Elso

How to Map Insurance Plans from Your Practice Management Software and Set Up Writeback


Note: The Grow Package is required for this feature.


If you plan to use our Insurance Verification feature, follow these steps to ensure proper setup:


1. Access Settings:

  • Click the Settings icon at the top right of the Practice by Numbers (PbN) interface.
  • Navigate to the Insurance Verification section.



2. Enter Required Information:

  • At the top of the page, enter the leading provider's NPI number. Ensure you use the provider NPI and not the facility NPI.
  • Enter the practice's Tax ID to the right, as it is necessary for some insurance verifications.


3. Map Insurance Plans:

  • In the left column, you will see a list of the insurance plans from your Practice Management Software.
  • Use the dropdown menu in the middle column to match each plan with the corresponding plan in the Verification Service.
  • In the right column, select your office's known network status with the benefits company.


4. Request Missing Plans:

  • If no matching plan is available, let us know so we can request that plan. Note that some plans may not share any information.


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