Reviews - Connecting Google and Facebook Accounts

Created by Emily McClendon, Modified on Sat, 27 Jul at 1:26 PM by Alyssa Elso

Connecting Your Office to Google and Facebook for Reviews


To pull reviews into the Reputation page and generate review request links for Google and Facebook, you need to establish a connection. Follow these steps:


Establishing a Connection

  1. Navigate to the Reputation Page

    • Go to the Reputation page.
    • Click on the Settings icon at the top right of the review stats panels.
  2. Open Review Settings

    • In Settings, select the "Reviews" option on the left.
    • You'll see options to connect both your Google and Facebook pages.


Connecting to Google

  1. Connect Your Google My Business Account

    • Click on the "CONNECT WITH GOOGLE" button.
    • Follow the login steps for your business login. 


Connecting to Facebook

  1. Connect Your Facebook Account

    • Click on the "CONNECT WITH FACEBOOK" button.
    • Authorize access for PBN to your Facebook page. If you have multiple pages, ensure all relevant pages are selected.




Final Steps

  1. Save Your Settings
    • Once connections are established, click "Save" at the bottom right.
  2. Setup the Review Request Campaign


By following these steps, you can connect your office to Google and Facebook, pull in reviews, and generate review request links for your patients.

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