How to Use Premedicate Reminders

Premedicate reminders can now be sent to specific patients tagged in your practice management software (PMS) through the Appointment Reminders Campaigns. Here's how to enable and use this feature:

Enabling Premedicate Reminders

1. Special Settings: Go to the Appointment Reminders Campaigns and locate the Special Settings section.

2. Add Merge Tag: Include the premedicate merge tag in your email and SMS templates within the Appointment Reminders Campaign.

Note: The premedicate message will only be sent if the merge tag is present in the templates and the patient has the "pre-medicate" auto tag in the PMS. If the patient does not have the tag, the merge tag will be ignored, and the premedicate message will not be displayed.

Setting Premedicate Reminders for Different Software

Dentrix Users

1. Select Patient: Open Dentrix and select the patient who needs to premedicate.
2. Patient Alerts: Click the Patient Alerts button.
3. Create Alert: In the Create Patient Alerts pop-up, choose where to display the alert or click the All checkbox.
4. Description Box: Enter the word "Premedicate" in the Description box.

Open Dental Users

1. Select Patient: Open Open Dental and select the patient who needs to premedicate.
2. Chart Module: Click the Chart Module icon  to open the patient's chart.
3. Problems Section: Double-click the pink Problems section.
4. Add Problem: Click the Problems tab, then click +Add Problem.
5. Select Premedicate: In the Problems pop-up, select "Premedicate."

Eaglesoft Users

1. Select Patient: From the Eaglesoft Schedule view, open the Edit Patient window for the patient who needs to premedicate.
2. Alerts Button: Click the Alerts button.
3. Patient Alerts Pop-up: In the Patient Alerts pop-up, select "PREMEDICATE" from the Available Alerts list on the left.
4. Add Alert: Click >>Add to move it to Alerts for this Patient on the right, then close the window.

By following these steps, you can ensure that your patients receive timely premedicate reminders, helping to improve their treatment experience and adherence to medical guidelines.