PbN Subscription Costs

Created by Alyssa Elso, Modified on Mon, 14 Oct at 11:10 AM by Alyssa Elso

TABLE OF CONTENTS


Messaging Fees

  • SMS Overage (First 5,000 messages free):

    • $0.01 per SMS over 5,000 messages.
  • A2P Registration Fees:

    • Low Volume Registration: $20 per location.
    • High Volume Registration: $60 per location.
  • A2P Monthly Campaign Maintenance:

    • $10 per month, per location.

Insurance Verification

  • Included Verifications:

    • 500 verifications per month included.
  • Overage for Additional Verifications:

    • $0.20 per additional verification.

Call Tracking - MarketingIQ

  • Small Package:

    • Includes 8 phone numbers and 500 minutes.
    • Extra phone numbers: $10 per month.
    • Extra minutes: $0.08 per minute.
  • Medium Package:

    • Includes 15 phone numbers and 1500 minutes.
    • Extra phone numbers: $10 per month.
    • Extra minutes: $0.08 per minute.
  • Large Package:

    • Includes 30 phone numbers and 3000 minutes.
    • Extra phone numbers: $10 per month.
    • Extra minutes: $0.08 per minute.

PbN Voice

  • Unlimited Extensions:

    • $0 per extension.
  • PbN Voice Monthly Subscription:

    • $99 per month.
  • Phone Devices (T54W):

    • $7 per device per month.
  • Included Minutes:

    • 5,000 minutes included.
    • Overages: $0.01 per minute.
  • 10-Digit Local Numbers:

    • 1 voice number and 1 fax number included.
  • Additional Local Numbers:

    • $5 per month, per number.
  • Toll-Free Numbers:

    • $10 per number per month.
  • Voice Shipment Cost:

    • $75 per shipment, per location.

Payment Processing Fees

  • Card Present/POS - Credit/Prepaid Cards (Excluding AmEx):

    • 2.69% + $0.30 per transaction.
  • Card Present/POS - Debit Cards (Excluding AmEx):

    • 1.50% + $0.25 per transaction.
  • Card Not Present:

    • 2.90% + $0.30 per transaction.
  • American Express:

    • 3.40% + $0.30 per transaction.
  • ACH Payments (Available End of Q4 2024):

    • 0.90% + $0.15 per transaction.
  • Chargeback / Retrieval Fee:

    • $7.50 - $22.50 (varies by card).
  • International Surcharge:

    • 1.00%.
  • Refund Fee (ACH Only):

    • $0.30 per refund.

Payment Device Fees

  • Payment Device Minimum Transaction to Keep Rental Free:

    • PbN Payment Terminal Rental is charged if patient payments are less than $15,000 per terminal, per location, at $29.99 per month, per terminal.
  • Castles S1F2 (with printing):

    • $299 for a one-time purchase or $29.99 monthly for a rental.
  • Verifone P400 Plus (no printing):

    • $349 for a one-time purchase or $29.99 monthly for a rental.
  • Payment Device Shipment Cost:

    • Additional shipping costs apply; contact support for details.

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