TABLE OF CONTENTS
- Messaging Fees
- Insurance Verification
- Call Tracking - MarketingIQ
- PbN Voice
- Payment Processing Fees
- Payment Device Fees
Messaging Fees
SMS Overage (First 5,000 messages free):
- $0.01 per SMS over 5,000 messages.
A2P Registration Fees:
- Low Volume Registration: $20 per location.
- High Volume Registration: $60 per location.
A2P Monthly Campaign Maintenance:
- $10 per month, per location.
Insurance Verification
Included Verifications:
- 500 verifications per month included.
Overage for Additional Verifications:
- $0.20 per additional verification.
Call Tracking - MarketingIQ
Small Package:
- Includes 8 phone numbers and 500 minutes.
- Extra phone numbers: $10 per month.
- Extra minutes: $0.08 per minute.
Medium Package:
- Includes 15 phone numbers and 1500 minutes.
- Extra phone numbers: $10 per month.
- Extra minutes: $0.08 per minute.
Large Package:
- Includes 30 phone numbers and 3000 minutes.
- Extra phone numbers: $10 per month.
- Extra minutes: $0.08 per minute.
PbN Voice
Unlimited Extensions:
- $0 per extension.
PbN Voice Monthly Subscription:
- $99 per month.
Phone Devices (T54W):
- $7 per device per month.
Included Minutes:
- 5,000 minutes included.
- Overages: $0.01 per minute.
10-Digit Local Numbers:
- 1 voice number and 1 fax number included.
Additional Local Numbers:
- $5 per month, per number.
Toll-Free Numbers:
- $10 per number per month.
Voice Shipment Cost:
- $75 per shipment, per location.
Payment Processing Fees
Card Present/POS - Credit/Prepaid Cards (Excluding AmEx):
- 2.69% + $0.30 per transaction.
Card Present/POS - Debit Cards (Excluding AmEx):
- 1.50% + $0.25 per transaction.
Card Not Present:
- 2.90% + $0.30 per transaction.
American Express:
- 3.40% + $0.30 per transaction.
ACH Payments (Available End of Q4 2024):
- 0.90% + $0.15 per transaction.
Chargeback / Retrieval Fee:
- $7.50 - $22.50 (varies by card).
International Surcharge:
- 1.00%.
Refund Fee (ACH Only):
- $0.30 per refund.
Payment Device Fees
Payment Device Minimum Transaction to Keep Rental Free:
- PbN Payment Terminal Rental is charged if patient payments are less than $15,000 per terminal, per location, at $29.99 per month, per terminal.
Castles S1F2 (with printing):
- $299 for a one-time purchase or $29.99 monthly for a rental.
Verifone P400 Plus (no printing):
- $349 for a one-time purchase or $29.99 monthly for a rental.
Payment Device Shipment Cost:
- Additional shipping costs apply; contact support for details.
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